Publication in IJHRM: How artificial intelligence can promote diversity in personnel selection
Our study “Augmenting Diversity in Hiring Decisions with Artificial Intelligence Tools” has been published in the International Journal of Human Resource Management. We investigate the conditions under which AI tools promote diversity in the recruitment process and augment decision-makers in their considerations. An experimental study involving 139 participants with HR expertise who make 278 recruitment decisions shows that the mere availability of a reliable AI tool is not enough to promote diversity. Only through accompanying measures such as diversity-sensitive explanations by the AI, recruitment contexts with qualitative goals (recruitment of high potentials instead of quantity business) and explicit diversity guidelines in the company can diversity-promoting decisions be made. As a result of the aforementioned framework conditions, decision-makers also reflect more consciously on the information relevant to recruitment.
The results provide important impetus for the use of AI tools in personnel selection. They make it clear that it all depends on the interaction between technology, organization and people.
The article was written by Prof. Uta Wilkens and Immanuel Lutzeyer from the Chair of Work, Human Resources and Leadership at Ruhr University Bochum in collaboration with Prof. Connie Zheng (University of South Australia), Dr. Alper Beser and Prof. Michael Prilla (both University of Duisburg-Essen).
Link to the article: https://doi.org/10.1080/09585192.2025.2492867
Complete citation details
Wilkens, U., Lutzeyer, I., Zheng, C., Beser, A., & Prilla, M. (2025). Augmenting Diversity in Hiring Decisions with Artificial Intelligence Tools (Special Issue on Interdisciplinary Narratives on Artificial Intelligence and Personnel Selection Systems). The International Journal of Human Resource Management [Advance online publication]. https://doi.org/10.1080/09585192.2025.2492867
